Retail sales assistant, Kaiāwhina hokohoko
Also known as
- Checkout operator, shop assistant, customer service representative, shelf filler, fashion sales assistant
Retail sales assistants serve customers, maintain stock items and process sales and returns.

Duration
2:06 mins
Your pay could be
$24
Lower
$24 to $34
Most common
$44
Upper
How does this pay compare?
Pay is before tax
Your training could be
0-1 year

Retail sales assistants
- usually work regular business hours but may work shifts, part time, evenings and weekends
- usually work in shops and department stores
- need to be accurate, communicate well and work well under pressure
Tasks
- greet customers and offer help
- find out what customers need
- recommend suitable products
- answer customer questions
- process sales and payments
- calculate prices and totals
- keep shelves stocked and tidy
- set up product displays
- balance sales and cash records
- understand store products and rules
Enterprising
Organised
Social
Interests that fit this job
Interest quiz,
Kairoro Kaingākau
Do the Interest quiz to find out how well your interests fit with this job.
Do the quizYou usually learn on the job to become a retail sales assistant and experience or a qualification may be useful.
You may need
- experience in retail or sales
- an entry certificate in sales
- to do intermediate or advanced training in sales
If you’re in school
You usually don't need specific NCEA levels for this job, but Level 2 may be useful.
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People employed
69K
Employment change
Steady
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