Contact us, Whakapā mai
Updated 11 Feb 2026
We’re here to help – it’s our job! Contact us by phone or online.
General enquiries
You can contact us by phone or email if you need help using Tahatū Career Navigator or need specific information.
Tell us what we’re doing well or what we can do to improve your experience.
Call us on 0800 601 301 Monday to Friday (except Wednesday) from 8.30am to 5pm and on Wednesday from 9.30am to 5pm.
You can also email us at customerservice@tec.govt.nz.
Media enquiries
For media enquiries only, call us on +64 27 838 5301 or email media@tec.govt.nz.
Overseas enquiries
The New Zealand Immigration website has information on how to find and apply for jobs if you live outside New Zealand.
Finding work in New Zealand - Immigration New Zealand
Hearing or speech condition?
You can contact us by phone through New Zealand Relay. This free service is for people who are Deaf, hard of hearing, Deafblind or have a speech condition.