Receptionist, Kaiwhakatau manuhiri
Also known as
- Office receptionist, medical receptionist, dental receptionist, veterinary receptionist, administrator
Receptionists greet visitors, assist with customer enquiries and take phone calls. They may schedule appointments, manage deliveries and do office administration.
Your pay could be
$49K
Lower
$53K to $66K
Most common
$79K
Upper
How does this pay compare?
Pay is before tax
Receptionists
- usually work regular business hours but may work evenings or weekends
- usually work in offices, schools and health centres
- need to be organised, accurate and communicate well
Tasks
- Schedule appointments.
- Answer telephones to direct calls or provide information.
- Greet customers, patrons, or visitors.
- Respond to customer problems or complaints.
- File documents or records.
- Proofread documents, records, or other files to ensure accuracy.
- Operate computers or computerised equipment.
- Collect deposits, payments or fees.
- Send information, materials or documentation.
- Calculate costs of goods or services.
You usually learn on the job to become a receptionist and a qualification or experience may be useful.
You may need
- a New Zealand Certificate in Business (Administration and Technology) (Level 3 or 4)
- experience in similar work
If you’re in school
You usually don’t need specific NCEA levels for this job, but Level 2 may be useful.
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