Restaurant host, Kaiwhakauhi wharekai
Also known as
- Front of house worker, maitre d'hotel, senior waitperson
Restaurant hosts welcome customers and seat them at tables in restaurants and cafes.
Your pay could be
$48K
Lower
$50K to $61K
Most common
$79K
Upper
How does this pay compare?
Pay is before tax
Restaurant hosts
- usually work irregular hours and may work part time
- usually work in restaurants, cafes, hotels and similar food and drink places
- may work in noisy conditions
- need to be organised, communicate well and work well in a team
Tasks
- Present food or beverage information or menus to customers.
- Assist customers with seating arrangements.
- Provide customers with general information or assistance.
- Operate cash registers.
- Process customer bills or payments.
- Communicate with customers to resolve complaints or ensure satisfaction.
- Package food or supplies.
- Communicate dining or order details to kitchen personnel.
- Take customer orders.
- Coordinate activities of food service staff.
You usually need experience to become a restaurant host and a qualification may be useful.
You may need
- experience in similar work
- a New Zealand Certificate in Food and Beverage Service (Level 3 or 4)
- a New Zealand Certificate in Hospitality (Level 2 or 3)
- to be over 20 years old
- a Licence Controller Qualification (LCQ)
- a Manager's Certificate
If you’re in school
You usually don’t need specific NCEA levels for this job, but Level 2 may be useful.
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