Debt collector, Kaikohi nama
Also known as
- Repossession agent, recovery agent, field debt collector
Debt collectors locate businesses or people about payment of outstanding accounts. They may collect payments or arrange legal action if payment isn't made.
Your pay could be
$48K
Lower
$55K to $79K
Most common
$99K
Upper
How does this pay compare?
Pay is before tax
Debt collectors
- usually work regular business hours, but may work shifts, including weekends and evenings
- usually work in offices and call centres, and may travel locally
- may do emotionally demanding work
- need to communicate well
Tasks
- Maintain financial or account records.
- Monitor financial information.
- Provide notifications to customers or patrons.
- Negotiate financial arrangements.
- Discuss account status or activity with customers or patrons.
- Respond to customer problems or complaints.
- Collect deposits, payments or fees.
- Obtain personal or financial information about customers or applicants.
- Interview employees, customers, or others to collect information.
- Provide information to coworkers.
You usually learn on the job to become a debt collector and a qualification may be useful.
You may need
- a New Zealand Certificate in Credit Administration (Level 3) or Credit Management (Level 4)
- experience in similar work
If you’re in school
You usually don’t need specific NCEA levels for this job.
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