Banking assistant, He kaiāwhina mahi pēke
Also known as
- Personal banker, customer service banker, bank teller
Banking assistants process the basic financial transactions of bank customers. They may process customer deposits and withdrawals, collect loan payments and update customer accounts.
Your pay could be
$25
Lower
$32 to $49
Most common
$66
Upper
How does this pay compare?
Pay is before tax
Banking assistants
- usually work regular business hours but may work weekends
- usually work in offices or contact centres
- need to be organised, methodical and communicate well
Tasks
- Calculate financial data.
- Verify accuracy of financial or transactional data.
- Collect deposits, payments or fees.
- Execute sales or other financial transactions.
- Prepare cash for deposit or disbursement.
- Enter information into databases or software programs.
- Respond to customer problems or complaints.
- Answer telephones to direct calls or provide information.
- Answer customer questions about goods or services.
- Order materials, supplies, or equipment.
You usually learn on the job to become a banking assistant and a qualification may be useful.
You may need
- to have a relevant tertiary qualification
- experience in similar work
If you’re in school
You usually don’t need specific NCEA levels for this job, but NCEA Level 3 may be useful.
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