Hotel and motel receptionist, Kaiwhakatau manuhiri hōtera, mōtera hoki
Also known as
- Front of house, hotel receptionist, motel receptionist
Hotel and motel receptionists check guests in and out, make reservations, process payments, and provide general customer service and information.
Duration
2:14 mins
Your pay could be
$24
Lower
$24 to $29
Most common
$35
Upper
How does this pay compare?
Pay is before tax
Hotel and motel receptionists
- usually work shifts, including nights, weekends and public holidays
- usually work in hotels or motels at front desks or reception areas
- need to be reliable, organised and communicate well
Tasks
- check guests in and out of accommodation
- greet guests and visitors
- make hotel and motel bookings
- process customer payments
- communicate with guests to resolve problems
- help guests with general information
- do administrative tasks
Organised
Enterprising
Social
Interests that fit this job
Interest quiz,
Kairoro Whakaritea
Do the Interest quiz to find out how well your interests fit with this job.
Do the quizYou usually learn on the job to become a hotel and motel receptionist and a qualification may be useful.
You may need
- experience in similar work
- a New Zealand Certificate in Accommodation (Level 3)
- a New Zealand Certificate in Hotel Reception (Level 4)
If you’re in school
You usually don’t need specific NCEA levels for this job.
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